Articles &
Resources
Carol Frank has been a columnist for many pet industry publications over the years including APPA, Pet Business, Pet Age, and Pet Product News. This page contains many of the articles she has written in date order as well as articles from guest contributors.
The State of the Pet Bird Segment
The first twenty years of my career in the pet industry were focused on the pet bird segment. When I opened my pet store in Dallas in 1987, the bird craze was in its infancy. Many of the birds I sold in my store were wild caught. Thankfully, the Wild Bird Conservation Act passed in 1992,...
The New Pet Industry Sustainability Coalition
AN INTERVIEW WITH FOUNDER CHRIS BENTLEY As a fellow Boulder resident, I know Chris Bentley through his many community activities, including serving with me on the University of Colorado Deming Center for Entrepreneurship Board of Directors. Chris heads up Deming’s Sustainability Council, a topic...
Top 5 Things Entrepreneurs and Business Owners Should Never Do
It’s a Slippery Business World! In business, even highly successful entrepreneurs make mistakes. Smart business owners are able to learn from their mistakes. Really smart business owners learn how to profit from the mistakes of others. You can learn from them too. The trouble is, though, that...
Pet Industry M&A 2012… and beyond
M&A Pet Transactions slowed after the first quarter of 2012, resulting in a total of 29 announced transactions in comparison to 41 announced transactions in 2011. The pet industry also continues to experience premium valuations compared to its consumer products brethren. Strong, growing brands...
Leading the Troops into 2013
The beginning of a new year is always a great time to take a step back and look at your business from 30,000 feet. Since you can’t grow without good staff, I thought it would be an opportune time to write about leadership skills. As Jim Collins talks about in his first blockbuster business book...
Top 10 Tips for Email Negotiation
While face-to-face negotiations are always better for closing business deals, email negotiations are on the rise. Researchers have found (and common sense tells us) that email negotiations lead to less satisfying agreements and an even greater rate of failure to reach agreement. The only thing I...
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Why Do I Need to Know What My Business is Worth NOW?
Recently I moderated a webcast for APPA titled “The Basics of Pet Business Valuation.” As business owners and entrepreneurs we tend to think of a valuation as a necessity only when we sell a business or in the unfortunate event of a death or divorce. But what I learned from my two years of working as an investment banker is that knowing the value of your business NOW creates a road map for...
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